EMRLink Online Help requests are submitted to the Geisinger Service Desk and are assigned as a Routine Priority.

If you have an urgent need, please phone the Service Desk directly at 570-271-8092 and follow the prompts.
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For all routine issues, please note the following:

• The support team will address and respond to your submission within 2 business days.
• The support team will resolve your help request within 5 business days from the time the submission was created.
• Help requests are received by support staff Monday through Friday, 8 am – 8 pm

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